I am a Business & Technology leader with experience implementing and managing wide-ranging business, digital and technology transformations across multiple countries within B2C and B2B environments.
I am a strategic innovator with a proven track record of how technology transformation can deliver a world-class customer experience, drive revenue and EBITDA growth and build commercial value. My exceptional management career has spanned Management Consulting, Retail and FMCG across multiple geographies and within FTSE, NASDAQ and Private Equity businesses.
I am focused on streamlining business processes and exploiting technologies to deliver business value and strategic objectives.
I am highly capable of providing functional and technical strategies, and developing and implementing IT solutions and innovations that provide a value added business benefit.
Utilising technology to offer a superior customer experience, whether through online/app, in store technology, CRM, payments etc.
Building digital products from ground up, utilising customer journeys, user experience design, full product development and testing, soft launch and go live. Including business case and ROI calcuations.
15 years of Retail Technology experience, implementing and maintaining Retail Technology in 2000 plus stores around EMEA.